Privacy Policy

This Privacy Policy describes how LegalServeNow LLC ("Company," "we," "us," or "our") collects, uses, and shares information about you when you use the LegalServeNow platform (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

Account information: When you register, we collect your name, email address, phone number, organization name, and account type.

Job and case information: When you submit a service request, we collect the information you provide, including subject names, service addresses, case numbers, and uploaded documents.

Payment information: Payment card details are processed directly by our payment processor (Stripe) and are not stored on our servers. We retain transaction records including amounts and dates.

Usage data: We may collect information about how you interact with the Service, including pages visited, features used, and timestamps.

Communications: If you contact us by email or phone, we may retain records of those communications.

We use the information we collect to:

• Provide, operate, and improve the Service
• Process and fulfill service requests
• Send transactional emails (order confirmations, status updates, affidavit delivery)
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information to third parties.

We share your information only in the following circumstances:

Field agents: We share the information necessary for a field agent to complete your service request (subject name, service address, case details).

Service providers: We use third-party providers for payment processing (Stripe), email delivery, and hosting. These providers are contractually obligated to protect your information.

Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of the Company, our users, or the public.

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your account information and job records for as long as your account is active or as needed to provide the Service. You may request deletion of your account by contacting us at [email protected]. Note that we may retain certain records as required by law or for legitimate business purposes (e.g., completed affidavits, payment records).

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), hashed password storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use session cookies to maintain your login state. These cookies are essential to the operation of the Service and cannot be disabled without affecting functionality. We do not use third-party advertising cookies or tracking pixels.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us: